ac365 | Deposits, Withdrawals Account Banking

PAYMENT METHODS

Payment Channels We Accept at ac365

We support a focused set of Malaysian payment rails so your money moves through familiar channels every time. Whether you are topping up before a Live Baccarat session or moving winnings back to your wallet after a Lightning Crash Game round, the options below cover both directions — deposit and withdrawal — where the method allows.

Touch 'n Go eWallet Deposit directly from your TNG eWallet balance. Fast confirmation and no need to open a banking app — just authorise in the TNG app.

Boost Boost wallet deposits are confirmed through the Boost app. A simple tap-and-confirm flow keeps the process short on mobile.

GrabPay Use your GrabPay balance to fund your account without switching banks. Confirmation goes through the Grab app's payment screen.

DuitNow Send funds from any DuitNow-connected Malaysian bank account using your registered mobile number or account ID as the destination.

FPX FPX connects directly to Maybank2u, CIMB Clicks and other local internet banking portals for direct online banking transfers.

Putting Money Into Your ac365 Account

Open the Cashier tab inside your account and you will see every local payment option we support — Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u and CIMB Clicks. Pick the one that suits you, enter the amount in ringgit, and confirm on your wallet or banking app. E-wallet deposits via Touch 'n Go eWallet or Boost typically reflect before your

next page load. FPX and Maybank2u transfers go through your bank's own confirmation screen, so keep that tab open until your balance updates. Players in Shah Alam and across Malaysia use the same single payment panel.

Open the Cashier — Log into your account and tap the Cashier tab. The full list of payment methods appears immediately — no separate page needed.
Choose Your Payment Method — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. The panel shows only methods active for your account region.
Enter the Amount in RM — Key in how much you want to add in ringgit. The Cashier shows the minimum accepted for each method so there is no guesswork.
Confirm on Your App or Bank — Authorise on your e-wallet app or complete the FPX bank screen. Your ac365 balance updates once the payment is confirmed on our end.

Verifying Your ac365 Account Identity

Account verification is the step that keeps your funds tied to you and only you. We ask for a government-issued photo ID — a Malaysian MyKad works well — and sometimes a selfie or a document confirming your address. Upload them directly through the Verification section of your account dashboard; our team reviews submissions and marks the account status once the documents

clear. A verified account also removes holds on withdrawal requests, so completing this early means payouts move through the queue without extra back-and-forth. We protect uploaded documents under encryption and do not share them outside the verification process.

Open the Verification Section — Inside your account settings, find the Verification tab. It lists exactly which documents are still needed and which are already accepted.
Upload Your ID — A clear photo of your Malaysian MyKad — front and back — covers the main identity requirement. File size limits are shown on the upload screen.
Add Supporting Documents If Prompted — For some accounts we also ask for an address document, such as a recent utility statement. The Verification tab will specify if this applies to your account.
Wait for Confirmation — Our team reviews each submission and updates the account status. You receive a notification once verification is complete and withdrawal holds are lifted.

Requesting a Withdrawal From Your ac365 Balance

Head to the Cashier and choose Withdraw to start a payout request. We route withdrawals back to the same method you deposited with where possible — Touch 'n Go eWallet, Boost, GrabPay or a local bank account via DuitNow. Before we process a request, your account identity check must be complete; if it is not, we will prompt you to finish that

step first. Once submitted, the withdrawal enters our processing queue and we send a confirmation to your registered contact. We do not commit to a fixed payout minute count, but verified accounts move through the queue without additional holds.

Open Withdraw in Cashier — Tap Withdraw inside the Cashier tab. Your available balance and any pending amounts are shown clearly before you proceed.
Select Payout Method — Choose Touch 'n Go eWallet, Boost, GrabPay or DuitNow bank transfer. The method must match a verified payment channel on your account.
Enter Amount and Submit — Type the amount in RM and confirm. We send a reference number to your registered contact once the request enters the queue.
Verification Check — If your account identity documents are still pending, we pause the request and prompt you to complete that step before funds are released.

Common Questions About ac365 Banking

These are the questions we hear most often around deposits, withdrawals and account verification. If your situation is not covered here, reach out via live chat from within your account dashboard.

Touch 'n Go eWallet, Boost and GrabPay are all accepted. You also have DuitNow and FPX for direct bank transfers from Maybank2u, CIMB Clicks and other local banks.

Each payment method has its own minimum displayed in the Cashier panel at the time you select it. We do not publish a single fixed figure because it can vary by method.

The most common reason is an incomplete account verification. Check the Verification tab in your account; if documents are still pending, completing them removes the hold on your request.

We match the withdrawal channel to your deposit method where possible. If you need a different channel, contact our live chat support from your account and we will check your options.

Our team reviews submitted documents as they come in. The timeline depends on submission volume, but you receive an in-account notification the moment your status is updated.

Keep your bank transfer reference number and open a live chat from inside your account. Share the reference and our team will trace the transaction against our payment records.

Reference